MarketPulse AI

MarketPulse is a customer-signals platform that helps teams transform imported conversations into organized analyses, evidence-backed insights, and focused voice-of-customer reports.

Merchant feedback is often spread across discussions and channels, which makes recurring pain points difficult to identify consistently.

The pilot provides conversation import, analysis runs, insight prioritization, source evidence, confidence indicators, and report views through a focused Arabic dashboard.

Full Stack Developer. Designed and implemented the pilot workflow across the API, analysis pipeline, dashboard, and report experience.

API-first structure with Ruby on Rails, PostgreSQL, and a separate Next.js frontend for importing, processing, reviewing, and reporting customer signals.

• Keeping every surfaced insight traceable to its original conversation evidence
• Presenting model confidence and priority without overstating automated analysis
• Supporting clear right-to-left reporting across dense analytical views

• Delivered a working pilot for conversation import, structured analysis, insight review, and customer-signal reporting.